1. Information We Collect

Information you provide directly

When you fill out a contact form, product inquiry form, or use our Cable Configurator, we may collect:

• Name and company name
• Email address and phone number
• Website URL (if provided)
• Cable specifications and product interests you submit
• Any messages or notes you include in your submission

Account and order information

If you create an account or place an order through our WooCommerce-powered store, we collect:

• Billing and shipping address
• Order history and saved cable configurations (via the “My Cables” feature)
• Login credentials (password stored in encrypted form by WordPress)

We do not store credit card numbers or payment details. Payment processing is handled by our payment processor(s) directly.

Information collected automatically

When you visit our website, we and our third-party service providers automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, operating system, and device type
• Pages visited, time spent on pages, and links clicked
• Referring website or search query that brought you to our site
• Cookie identifiers and session data

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the website, analyze traffic, and support our marketing tools. A cookie is a small text file stored on your device by your browser.

Cookie Type	Purpose	Set By
Strictly Necessary	Required for the site to function — WooCommerce cart, session management, login state	WordPress / WooCommerce
Analytics	Track page views, sessions, and user behavior to help us improve the site	Google Analytics 4, HubSpot
Marketing / CRM	Identify returning visitors, track form submissions, and connect activity to HubSpot contact records	HubSpot
Tag Management	Load and manage third-party scripts (Google Analytics, etc.) without direct code changes	Google Tag Manager
Preferences	Remember your cookie consent choice	HubSpot Cookie Banner

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality, including cart and checkout features. You may also opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

3. Third-Party Services We Use

The following third-party services are active on our website and may collect or process data about your visit. Each has its own privacy policy governing how it handles that data.

Service	What It Does
Google Analytics 4	Measures website traffic, user behavior, and session data. Data is sent to Google’s servers and anonymized where possible.
Google Tag Manager	Manages the deployment of tracking scripts (including Google Analytics) without modifying site code directly.
Google Fonts	Loads the Open Sans typeface from Google’s CDN. Your IP address may be transmitted to Google when fonts load.
CRM	Used for customer relationships, analytics, cookie consent management, and form submission tracking. CRM sets cookies to identify visitors and connect form submissions to contact records.
E-Commerce	Powers our online store, cart, account management, and order history features.
SEO	Generates structured data (schema markup) used by search engines. Does not collect personal data from visitors.
Hosting	Our web hosting provider. Server logs may record IP addresses and request data as part of standard hosting operations.

4. How We Use Your Information

We use the information we collect to:

• Respond to product inquiries, quote requests, and contact form submissions
• Process and fulfill orders placed through our store
• Maintain your account and saved cable configurations
• Analyze website traffic and usage patterns to improve our site and user experience
• Manage customer communications and follow-ups through HubSpot
• Comply with legal obligations

We do not use your information for automated decision-making or profiling, and we do not use it to serve third-party advertising.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We share data only in the following limited circumstances:

• Service providers: Third-party tools listed in Section 3 above receive data as part of their normal operation (analytics, CRM, hosting).
• Payment processors: If you place an order, your payment information is transmitted directly to our payment processor. We do not retain card details.
• Legal requirements: We may disclose information if required by law, court order, or to protect the rights and safety of our business or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, customer data may be transferred as part of that transaction.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining customer account records and complying with legal obligations. Form submissions and inquiry records are retained in HubSpot in accordance with HubSpot’s data retention practices. You may request deletion of your data at any time by contacting us (see Section 9).

7. Data Security

We take reasonable technical and organizational measures to protect your information, including SSL/TLS encryption on all pages, secure hosting on DreamHost infrastructure, and access controls on our WordPress admin. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our website is intended for business and adult consumers. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted information through our site, please contact us and we will promptly delete it.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or request deletion of your information. To exercise any of these rights, contact us at:

You may also manage cookie preferences at any time using the cookie consent tool on our website (provided by HubSpot), or by adjusting your browser’s cookie settings.

10. Third-Party Links

Our website may contain links to third-party sites, including remybattery.com. This Privacy Policy applies only to remywireworks.com. We are not responsible for the privacy practices of external websites and encourage you to review their policies separately.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this page occasionally to stay informed.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out:

• Mail: 4333 W Lincoln Ave, West Milwaukee, WI 53219
• Phone: 800-455-7400
• Online: remywireworks.com/contact-us

This privacy policy was prepared based on services actively running on remywireworks.com as of April 2026. It is provided for informational purposes and does not constitute legal advice. If you have specific compliance requirements (GDPR, CCPA, etc.), we recommend consulting a qualified attorney.